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All external feedback, one product signal hub.

Aggregate support tickets, app reviews, sales notes, and interview quotes into one searchable directory. Available with Feedback on Pro and up.

Feature

AI-suggested branching

Surveys auto-suggest the next question based on the answer.

4.1
47 votes

Feature

PDF response packets

One-click share-able PDF per submission, pre-formatted.

3.7
31 votes

Feature

Webhook retries with backoff

Retry policy you can tune per endpoint, with a replay log.

4.5
22 votes

Feature

Drop-in embed component

One tag, typed props, and safe server-side rendering.

4.3
38 votes

Top signal

Webhook retries with backoff is leading with 4.5/5 across 22 votes.

Pro+Feedback Hub
  • Source directory
  • Field mapping
  • Sync jobs
  • Search
  • Tags and status
What you get

Everything you need, nothing you don't.

All external feedback, one product signal hub. Built for the way you actually work, with no setup headaches and no surprises.

Source directory

Connect the places feedback already lives.

The Feedback Hub source list with four connected sources, each showing its field mappings, entry count and last sync time.
  • Field mapping

    Map external fields into one consistent schema.

  • Sync jobs

    Keep entries fresh without manual copy-paste.

  • Search

    Find every mention of a theme across sources.

  • Tags and status

    Triage external signals the same way you triage ideas.

How it works

Build it. Share it. Watch it land.

  1. Step 1

    Connect sources

    Add the channels where feedback already accumulates.

  2. Step 2

    Map and sync

    Normalize fields and run sync on a schedule.

  3. Step 3

    Search and route

    Product and CS teams search one hub instead of five tabs.

About Feedback Hub.

What is Feedback Hub?
An aggregation layer for external feedback sources, separate from your public feedback board.
Which plan includes Feedback Hub?
Feedback Hub ships with Feedback on Pro and up.

Your next hub is three minutes away.

Pick a template, make it yours, and share it today. Every plan includes its submissions with no per-response overage fees.

No card needed. 50 submissions a month on the free plan.